Emergency Cash Disbursement & Card Replacement
Please note: Emergency Cash Disbursement and Card Replacement is available on all Visa Secured, Visa Gold, Visa Platinum, Visa Signature, Gold Visa check cards, Platinum Visa check cards and on select Classic Visa check cards. This benefit is also available on Visa Business and Corporate & Government cards as listed on the right. Check with your issuer to see if you have this benefit.
Lost or stolen card? Need emergency cash? Need card replacement?
Visa Secured, Visa Gold, Visa Platinum, Visa Signature, Gold Visa check, Platinum Visa check cardholders can get an emergency cash disbursement to a convenient location or a card replaced 24 hours a day, seven days a week. This is also available on Visa Business and Corporate & Government cards as listed on the right.
Benefit at a glance
- Call Visa Customer Care Services (VCCS) at 1-800-VISA-911 for assistance with card replacement and emergency cash disbursement.
- If necessary, call one of our toll-free numbers.
- A Visa representative will arrange a convenient location for you to pick up your card or cash. If a location can't be identified, arrangements for card delivery to you will be made.
Benefit Details
How do I get emergency cash?
A representative at Visa Customer Care Services (VCCS) (1-800-VISA-911, or call one of our toll-free numbers) will work with you to arrange a convenient location for you to pick up the cash usually within 24 hours or 1 business day.
How do I get my card replaced?
If your card is lost or stolen, a representative at Visa Customer Care Services (VCCS) (1-800-VISA-911 or call one of our toll-free numbers) will work with you to arrange a convenient location for you to pick up the card, or will make arrangements for direct delivery.
