Cardholder Inquiry Service
Please note: This benefit is available on all Visa card products.
Product and service information at your fingertips
Cardholder Inquiry Service (CIS) provides customer support for general inquiries, and product or service information to all Visa cardholders.
Benefit at a glance
- 24-hour emergency services and customer support to all Visa cardholders around the world, provided by Visa Customer Care Services (VCCS).
- Toll-free number available 24 hours a day, seven days a week.
- Quick and accurate account and card benefit information.
- Product and service information at your fingertips.
- Customer service available in more than 25 languages.
How It Works
Cardholder Inquiry Service (CIS) provides customer support for general inquiries and product/service information for Visa cardholders. Visa Customer Care Services (VCCS) provides information regarding general account or card benefit inquiries.
